Showroom Sales and Customer Service Executive Downpatrick Full-Time, Permanent £ Competitive About the Company Our client is a well-established, independent supplier in the building and interiors sector, with a strong presence across multiple locations in Northern Ireland. Known for exceptional customer care, extensive industry knowledge and a wide product range, they cater to both trade professionals and homeowners. Their success is built on delivering quality products, competitive prices and a friendly, knowledgeable service. The Role We are seeking a motivated Showroom Sales and Customer Service Consultant to join our clients dynamic team. This role focuses on delivering outstanding customer experiences in the tiles, bathrooms and interiors division. You will be responsible for guiding customers through their selection process, from first enquiry to completed sale, while maintaining the showrooms high standards. Key Responsibilities: Provide expert advice to customers on product selection, tailoring recommendations to their needs and budgets. Handle enquiries in person, by phone, and by email, ensuring exceptional customer service at every stage. Prepare detailed specifications and quotations in line with customer requirements. Proactively develop new sales opportunities, including arranging showroom visits and building strong client relationships. Maintain showroom displays and ensure products are well-stocked and presented to a high standard. Manage cash handling, till operation, and computer systems. Support other departments when required and work collaboratively with the wider branch team. Participate in stock counts and maintain accurate records. Keep product knowledge up to date through ongoing training and supplier sessions. The Ideal Candidate: Previous experience in a retail sales or showroom environment. A customer-focused mindset with excellent communication and interpersonal skills. Ability to work proactively and independently, as well as part of a team. Good IT skills and confidence in handling quotations and orders. Strong organisational skills and attention to detail Benefits: Competitive salary. Ongoing product and skills training. Supportive team culture in a well-established business. If you are passionate about interiors, enjoy building relationships and thrive in a customer-facing role, this would be a great opportunity for you. Please contact Kelsey at Artemis Human Capital for further details.