Customer Service & Sales Operation Executive, Bracknell: Join a leading FMCG organisation as a Customer Service & Sales Operations Executive in Bracknell. This role focuses on providing excellent customer service and supporting sales operations to ensure smooth and efficient processes.

Client Details

Customer Service & Sales Operation Executive, Bracknell: This opportunity is with a medium-sized organisation within the FMCG industry, recognised for its strong market presence and commitment to delivering high-quality products. Based in Bracknell, the company offers a professional environment where efficiency and customer satisfaction are at the forefront.

Description

Dealing with the Spanish Retailers, Spanish distribution/3PL Act as the primary contact for customer enquiries, ensuring prompt and professional responses. Manage and process customer orders accurately, from receipt to delivery. Oversee the end-to-end order process using ERP systems: from order entry to delivery, ensuring accurate stock management and timely fulfilment through our European 3PL partners. Handle invoicing, shipment documentation, and coordinate with internal teams including Sales, Merchandising, and Trade Marketing to ensure operational alignment and drive sales growth. Organise and conduct regular business review meetings with key accounts to identify growth opportunities, improve service, and provide tailored support. Support the wider business developm...