Join to apply for the Strategic Sales Director, EMEA role at Cresta

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, & co-founder, Tim Shi, an early member of Open AI.

We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax, and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

About The Role

As a founding Strategic Sales Director, you will focus on some of the largest companies in EMEA, working on big strategic deals that will change the trajectory of the company. You’ll identify and articulate how Cresta can unlock significant value for our customers, build relationships with key executives, and evangelize cutting-edge AI technology. As an early member of the team at a growing startup, you’ll have the opportunity to help define our sales process, participate in regional expansion strategy, and help build the EMEA region, starting with success in the UK.

This is a high-impact, high-visibility role for someone who thrives in a fast-paced startup environment and is passionate about using cutting-edge AI to solve real-world business challenges. You'll help shape our sales strategy, influence cross-functional priorities, and contribute to building a high-performing, customer-obsessed sales culture.

Responsibilities

• Own the sales experience while building and managing relationships with key decision-makers and executives
• Run complex sales cycles from initial contact to close
• Prospect for new clients, design product presentations and business cases, develop and deliver proposals, negotiate and close contracts
• Develop a command of the Cresta product, the Contact Center market, our unique competitive differentiators, and our customers’ needs
• Partner closely with Product, Marketing, Customer Success, and Engineering to deliver an exceptional customer experience
• Own and hit your number

• 5+ years of SaaS software sales experience at an enterprise level, with a record of consistently delivering to sales quotas
• Experience negotiating, structuring, and executing complex enterprise-level agreements
• Prior experience leading cross-functional teams through large deal close processes
• Ability to articulate contractual, technical, and financial value points to customers, including C-level executives
• Excellent communication and presentation skills with experience presenting to C-level executives
• Ability to be in London easily, often at short notice, and to travel domestically and internationally up to around 25% of the time

• Medical, dental, and vision coverage with plans to fit you and your family
• Paid parental leave for all new parents
• Remote work setup budget
• Monthly wellness and communication stipend
• 20 days of vacation