Trilingual Speaking Sales & Customer Service Advisor

2 Days Old

We are recruiting for a Sales & Customer Service Agent to speak both French and Spanish.

**These positions are Hybrid for London and surrounding areas**

Main Purpose of role:

  • Responding to French and Spanish emails, answering French and Spanish calls,
  • Dealing with customer quires on our system and translating replies from French and Spanish and Spanish to French.
  • To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both French and Spanish.
  • You will be communicating directly with customers on the phone, by email, social media and live web chat.
  • You will handle communications from customers enquiries,
  • Updating customer details (address, payment methods),

    • The Multilingual Consultant will report into the French and Spanish Team Leader.

    You should have:

  • A natural ability to communicate and empathise
  • A confident and professional manner
  • A real willingness to help a customer with their challenge
  • The desire to have fun at work!

    • Salary: £13.25 per hour + benefits

    Commission: Uncapped commission structure rewarded for sales results, paid out monthly. On target earnings of £5000 per annum

    Progression: Agents can progress to positions such as Support Agent, Helpdesk Agent, Senior
    Agent, Trainer, Quality Support Executive and Team Manager.

    Hours: 40 hours per week,Between the hours of 8am - 7pm Monday - Friday, 8-6PM Saturday.

  • IIP Accredited Employer
  • great working culture of fun and sociable team environment
  • 50% discount with More bus for monthly and quarterly tickets
  • Pension Scheme with Standard Life
  • Eye test vouchers and discounts
  • Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 site globally)
  • Involvement with local charities and fundraising days
  • Campaign specific benefits including discounts, incentives and prizes
  • Recommend a friend scheme paid reward of £1000
  • Apprenticeships qualifications and career flight path schemes
  • Recognition and reward schemes with Love to Shop Voucher rewards
    • Job Title: Trilingual Speaking Sales & Customer Service Advisor Job Reference: 38981 Salary: £27,560 - 32,560 per year Sector: Location:

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    Location:
    London
    Job Type:
    FullTime

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