Web Sales Administrator
17 Days Old
The Business & Opportunity:
If you’re looking for a stable customer service administration role and want to work in a close-knit team in a fast-paced environment, you will want to read on…
Due to ongoing growth, an opportunity has arisen to join the Ecommerce team of a long-established and successful electrical wholesaler. This will involve managing website orders via Shopify and providing high standards of telephone-based customer service.
You will be office based, 9am-5pm Monday-Friday, on the outskirts of Leeds City Centre, walking distance from the bus station, and with free parking.
Specific Requirement:
As a Website Sales and Customer Service Administrator, you will deal with customer enquiries and provide support to customers who are placing orders via the website. This will include dealing with wholesalers, retailers, building contractors, electricians, and the general public. This will involve:
· Dealing with customer enquiries by telephone, email and via the website using Shopify.
· Managing and processing customer orders, ensuring that stock is available.
· Filtering orders to the right team member to process and liaising with the warehouse.
· Producing quotes for wholesale orders, liaising with customers throughout the process.
· Placing orders with suppliers and updating customers on lead times.
· Booking couriers and hauliers when required.
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- Location:
- Richmond Hill
- Salary:
- £24,000 - £25,000 /annum free onsite parking + benefits
- Category:
- Admin, Office, Secretarial & PA
