About GoodHabitz

We’re on a mission to make learning fun, accessible, and part of everyday life. At GoodHabitz, we believe in making learning a habit, so growing your skills feels natural. Our engaging online courses help people and organizations unlock their potential, combining educational expertise with top-quality media to make personal development enjoyable and effective.

Whether you’re building new features, supporting our clients, or creating inspiring content, everything you do helps people learn and grow. Continuous learning isn’t just something we offer – it’s how we work, explore, and stay curious together. With colleagues from across the globe, we bring together different cultures, perspectives, and ideas – and that’s exactly what makes us stronger. We believe in an open environment where everyone belongs, where fun is part of every day, and positivity drives everything we do.

About the Role

In this position, you will not only manage client relationships but also act as a coach, helping organizations to embed GoodHabitz training into their culture effectively. Your main goal will be to ensure that our clients see measurable results from our programs, leading to business success.

Key Responsibilities:

• Act as a trusted advisor to your clients, understanding their learning needs and business goals.
• Conduct regular check-ins and assessments to evaluate the impact of GoodHabitz programs.
• Facilitate implementation sessions and workshops to inspire and motivate client teams.
• Develop tailored success plans in collaboration with clients, tracking progress and performance.
• Gather client feedback and communicate it to internal teams to help enhance our offerings.
• Collaborate with peers to share best practices and develop innovative approaches to customer success.

Requirements

Who We Are Looking For

• Minimum of 5 years of experience in Customer Success or a similar role, ideally in the Ed-Tech or SaaS industry.
• Your experience has equipped you to be an inspiring coach, helping clients achieve their objectives.
• Shares our passion for learning, growth, and continuous improvement.
• Your strong interpersonal skills enable you to build meaningful relationships with stakeholders of diverse backgrounds.
• Fluent in English, and proficiency in another language is a significant advantage.
• Results-driven and have a knack for identifying opportunities for growth and improvement.
• Thrives in a team-oriented and collaborative environment.
• Is open-minded, positive, and curious, bringing creative ideas and solutions.

Benefits

What We Offer

• Competitive salary and role-specific performance bonus - we value your contributions and reward your hard work.
• ️ Paid time off – 25 days holidays.
• Travel budget.

·       Flexible work & tools – work in a supportive environment with the comforts you need, plus a laptop & iPhone.

• Growth & development – unlimited access to GoodHabitz resources and MyAcademy to to fuel your personal and professional growth.
• Mental coaching – support from our partner, OpenUp to keep your mind in top shape.
• Diverse & inclusive teams – work with colleagues from across Europe, bringing different cultures, perspectives, and ideas together.
• Themed events & team-building – from creativity workshops to vitality socials, our events are full of energy and fun surprises.
• Annual Do-Good Day – a fully paid day to do volunteer work, alone or with your team, supporting a cause you care about.
• ️ Pension & insurance – disability and pension coverage for your long-term security.

Applying is easy:
✔️ Submit your application.
✔️ We’ll get back to you within 3 working days.

If you're interested and want to learn more, feel free to contact our recruiters, via email at recruitment@goodhabitz.com