Customer Success Manager - German

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Job Description

Customer Success Manager - German Speaking

Are you ready to take your career to the next level with one of the world's fastest-growing Tech/Media companies? We're looking for a passionate German Speaking Customer Success Manager to join the team in London and help corporate clients achieve exceptional results.


Whats on Offer:

  • Competitive Salary: £60K per year
  • Flexible Work: Hybrid setup—50% in our state-of-the-art central London office.
  • Contract: 12-month initial contract with a strong chance of extension.
  • Collaborative Environment: Work with a global team and high-end digital clients.


Your Role:

  • Be the go-to contact for customers, guiding them throughout their journey.
  • Develop measurable success plans to maximize ROI, helping to ensure satisfaction for their annual renewals.
  • Build and maintain strong relationships with senior-level executives, including C-Level, at some of the UK’s largest companies.
  • Monitor account performance, tackle challenges head-on, and ensure timely resolution.


What You Bring:

  • You must speak German fluently
  • 5+ years of experience in post-sales account management in Digital Marketing, SaaS, Software, or a similar field.
  • Proven ability to manage large, global, and strategic accounts.
  • Experience working with high-spend clients.
  • A consultative approach to sales and renewals.


Interested?

Apply today with your CV or LinkedIn profile. All applications will be handled with strict confidentiality. Don't miss this opportunity to make a significant impact!

Apply
Location:
City Of London
Job Type:
FullTime
Category:
Business

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