D365 CE - Functional Consultant (Sales/Customer Service)

Contract Opportunity – Dynamics 365 Functional Consultant. We are engaged on a significant Dynamics 365 programme in Europe and are seeking an experienced Functional Consultant to strengthen the delivery team. This programme has a multi-year roadmap and requires additional expertise to ensure business requirements are effectively captured and translated into solution design.

Key Responsibilities

• Facilitate workshops with business stakeholders to validate and refine requirements
• Draft functional design documentation and define implementation approaches
• Configure and deliver Dynamics 365 Sales and Customer Service modules (Field Service experience advantageous)
• Collaborate with technical teams and architects to ensure end-to-end solution delivery
• Support testing, training, and adoption activities across the programme

Key Details

• Location: Primarily remote, with one week on-site in Europe every four weeks
• Contract: 3 months initially, with strong potential for extension
• Focus: Sales & Customer Service (Field Service beneficial)
• Level: Senior Functional Consultant with full end-to-end knowledge

This is an excellent opportunity to contribute to a complex, high-profile Dynamics 365 rollout, combining remote flexibility with defined, limited travel.