Events Sales Manager

1 Days Old

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.
Let your passion for discovery become a career. Explore, discover, share, and inspire at St. Pancras London The St. Pancras London is distinctly iconic and an architectural masterpiece that celebrates both heritage and innovation. Housed in one of London's landmark buildings, it is where modern lifestyle and luxury experiences create new stories built upon those from the past. Position Summary: As the Event Sales Manager at St. Pancras London, we are looking for a dynamic and results-driven professional with a passion for hospitality and events to join our team. In this role, you will be responsible for proactively identifying and pursuing business opportunities across meetings, conferences, group bookings, and special events. Building and maintaining strong relationships with clients, event planners, and corporate partners will be essential to your success. You will play a key role in the sales and strategic planning of the hotel's event spaces, developing and implementing effective sales strategies to meet and exceed departmental revenue targets. From initial enquiry to event execution, you will oversee the entire process, ensuring exceptional service standards are upheld and coordinating seamlessly with all hotel departments to deliver flawless events. Responsibilities: Here's what your journey with us entails Oversees the Event Sales process and related staff to maximise revenue opportunities through a focus on customer response time, high customer service levels and compliance with Event Management Operating Standards to ensure brand equity. Ensures products and or services provided by hotel meet and where possible exceed guest expectations and builds customer loyalty through product and or service excellence. Builds the unit's top line revenue by focusing on effective conversion of group & event enquiries and ensuring confirmed bookings has a signed contract and confirmed payment method. Maximizes revenue opportunities by working with operations to develop new offerings and packages. To be confident in sharing and updating hotel strategy team on the group & catering forecast and updates on key bookings. Manages the daily operation of Event Sales to achieve or exceed budget expectations. Ensures accuracy of Forecast and Pace reports and works to provide excellent critiques for financial expenditure and departmental performance on a monthly basis. May work with highly complex or high-profile groups when financial impact will be significant. Responsible for planning events, and maintaining client relations during the event planning process Effectively manages client budgets to maximize revenue and meet client needs. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Effectively responds to and handles guest problems and complaints. Empowers associates to provide excellent customer service. Ensures associates receive on-going training to understand guest expectations. Have a sound knowledge and understanding of all hotel facilities (e.g. meeting room setups, menus, accommodation. Maintain an effective and organised filling on all confirmed bookings. Follows all hotel and company policies and procedures. Carry out other duties as may be required to support hotel operations to provide total guest satisfaction. Utilise all company resources available to maximise revenues (e.g. Marriott Bonvoy, Lead Referral Programs, 3rd Party channels) Resolicit all business opportunities Qualifications: Minimum of 1 year of experience in a similar role Exceptional interpersonal and communication skills with the ability to interact effectively at all levels. Passion for delivering excellence in customer service. What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including: 31 days holiday (including Bank Holidays), with increasing entitlement based on length of service. Annual Bonus determined by personal and business performance. Private Medical Health coverage. Pension scheme participation. Life Assurance coverage. Annual Performance Review pay adjustments. Complimentary Gym and spa access. Free meals while at work. Dry-cleaning service availability. Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more. 50% discount at any of the St Pancras outlets. Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries. Travel ticket season loan. Cycle to work scheme. Employee Assistance Programme access. Comprehensive Training and Development programme participation. Awards and recognition celebrations, among many other benefit Join Our Team: Ready to be part of a dynamic team dedicated to shaping the future of luxury hospitality? If you thrive in a fast-paced environment and are passionate about making a difference, we want to hear from you. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Description for Internal Candidates Let your passion for discovery become a career. Explore, discover, share, and inspire at St Pancras Renaissance Hotel Masterpiece by Design. Dynamic by Nature The St Pancras Renaissance Hotel is distinctly iconic and an architectural masterpiece that celebrates both heritage and innovation. Housed in one of London's landmark buildings, it is where modern lifestyle and luxury experiences create new stories built upon those from the past. We are looking for a Head Chef who is passionate about food and people, someone who will work well within a dynamic and fast paced restaurant and bar. Position Summary: Reporting to the Executive Sous Chef, as Head Chef at St Pancras you will be responsible for managing the day to day kitchen operation, ensuring that food is produced and served to the highest quality. The kitchen operation includes production and service for bars, restaurants, events spaces and associate areas (e.g. canteen). As a senior leader in the F&B department and main culinary leader in the hotel, your role encompasses all elements of compliance with food safety, kitchen and back of house hygiene and cleanliness (including stewarding); execution of and monitoring of culinary excellence; excellence in leadership; menu design and development; guest interaction; goods receiving and food cost control. Responsibilities: Here's what your journey with us entails General Kitchen Design menus to ensure proper portion, arrangement, and food garnish for all dishes Ensure food, chemical and controllables ordering is in line with forecasted business levels and ensure flex as necessary. Ensure that all dishes on every menu are accompanied by a food spec, including photo and allergy information and that each culinary associate signs off their training on each item before menus go live. Monitor the status of all kitchen and back of house equipment to ensure they are in correct working order, to not only ensure efficient food production but also compliance with food hygiene, health and safety guidelines. Work proactively with the F&B Front of House team, assisting them where required in order to ensure guest service and that their menu knowledge is enhanced through daily taste panels. Daily monitoring of all kitchen and back of house operations, in the operation, in order to ensure excellence in food production, service and cleaning Cleanliness & Food Hygiene and Safety Ensure your team follow and comply with sanitation and cleaning procedures and pest control guidelines, reporting pest control issues to appropriate personnel. Ensure all kitchen and back of house associates are trained on and cleaning all equipment in the appropriate manner and with the appropriate equipment at all times Ensure that all PPE required by the company or by law is worn by all associates on every shift (including any gloves, masks, disposable aprons) as required. Ensure that all documentation relating to food safety, hygiene, sanitising, HACCP, temperature control, cleaning/disinfecting/sanitising and any other documentation as required is completed, collated, checked for accuracy and filed both daily and weekly. Ensure flawless compliance with local & national government and company food safety, health and hygiene procedures. Be completely fluent in all processes as required by law upon inspection by an EHO. Ensure that all culinary and back of house associates are fully trained in all elements of food hygiene, health and safety and allergy procedures. Implement, monitor and ensure your team's compliance with food safety and handling policies and procedures, such as product rotation, First In-First Out (FIFO); dating, labeling, cleaning, and organizing coolers/freezers/storage areas; and Cold Chain compliance, across all food-related departments and areas. Qualifications: Minimum of 1 year of experience in a similar role Exceptional interpersonal and communication skills with the ability to interact effectively at all levels. Proven leadership abilities with a track record of successfully leading and motivating teams. Passion for delivering excellence in customer service. What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including: 31 days holiday (including Bank Holidays), with increasing entitlement based on length of service. Annual Bonus determined by personal and business performance. Private Medical Health coverage. Pension scheme participation. Life Assurance coverage. Annual Performance Review pay adjustments. Complimentary Gym and spa access. Free St Pancras Experience for you and a guest. Free meals while at work. Dry-cleaning service availability. Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more. 50% discount at any of the St Pancras outlets. Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries. Travel ticket season loan. Cycle to work scheme. Employee Assistance Programme access. Comprehensive Training and Development programme participation. Awards and recognition celebrations, among many other benefit Join Our Team: Ready to be part of a dynamic team dedicated to shaping the future of luxury hospitality? If you thrive in a fast-paced environment and are passionate about making a difference, we want to hear from you. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Same Posting Description for Internal and External Candidates
TPBN1_UKCT
Location:
North West London

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