Key Account Manager

New Today

About the role

The Key Account Manager (KAM) in the Travel Services team will focus on generating new business and revenue from a set territory and existing clients. The role involves building relationships with key decision-makers, developing strategic growth plans, identifying new problems to solve, and prospecting for new clients. An effective KAM must be an excellent communicator, have strong people skills, and be comfortable presenting to C-level executives. The goal is to drive significant growth for Cirium.

The KAM will specifically manage clients and prospects across key verticals including oil and gas, ground handling, and travel tech—sectors that are critical to Cirium’s strategic growth within Travel Services.

Key Responsibilities:

  • Build long term strategic accounts plans designed to maximise existing revenue streams whilst demonstrating ROI to the client.

  • Identify new problems that we can solve whilst working with internal resources to deliver new complex solutions into new sections of a defined client base

  • Execute effective outreach to hit new business target

  • Build and maintain a pipeline at least 3 X new business target by effective prospecting

  • Demonstrate Cirium products to prospective customers in a way that is focused on their stated business objectives

  • Efficiently manage a portfolio of customers to optimize client satisfaction, engagement, and retention

  • Adopt the Richardson 3C Selling methodology across the whole sales cycle

  • Deeply understand prospect requirements, purchasing dynamics, and contracting processes

  • Schedule and attend sales meetings with prospective customers

  • Enter and upload customer information into Salesforce.com and relevant CRM databases

  • Deliver well above expectation in terms of individual new business and existing account revenue targets

  • Key Skills:

  • Proven experience as an AM or comparable sales role in information services or SaaS (Aviation Sector experience would be an advantage)

  • Proven track record in delivering 50% plus growth from highly complex accounts

  • Strong and consistent performance at meeting or exceeding sales objectives or quotas

  • Experience working for a ground handling company is a plus

  • Familiarity with, or willingness to learn Salesforce.com and embedded sales enablement solutions

  • Proven ability to learn quickly about products and services and describe/explain them to prospects

  • Highly self motivated and has strong communication and interpersonal skills

  • High ethical standards and customer focus

  • Cool tempered and able to handle prospect rejection

  • #LI-Hybrid

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    Location:
    London
    Job Type:
    FullTime

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