Key Account Manager
New Today
About the role
The Key Account Manager (KAM) in the Travel Services team will focus on generating new business and revenue from a set territory and existing clients. The role involves building relationships with key decision-makers, developing strategic growth plans, identifying new problems to solve, and prospecting for new clients. An effective KAM must be an excellent communicator, have strong people skills, and be comfortable presenting to C-level executives. The goal is to drive significant growth for Cirium.
The KAM will specifically manage clients and prospects across key verticals including oil and gas, ground handling, and travel tech—sectors that are critical to Cirium’s strategic growth within Travel Services.
Key Responsibilities:
Build long term strategic accounts plans designed to maximise existing revenue streams whilst demonstrating ROI to the client.
Identify new problems that we can solve whilst working with internal resources to deliver new complex solutions into new sections of a defined client base
Execute effective outreach to hit new business target
Build and maintain a pipeline at least 3 X new business target by effective prospecting
Demonstrate Cirium products to prospective customers in a way that is focused on their stated business objectives
Efficiently manage a portfolio of customers to optimize client satisfaction, engagement, and retention
Adopt the Richardson 3C Selling methodology across the whole sales cycle
Deeply understand prospect requirements, purchasing dynamics, and contracting processes
Schedule and attend sales meetings with prospective customers
Enter and upload customer information into Salesforce.com and relevant CRM databases
Deliver well above expectation in terms of individual new business and existing account revenue targets
Key Skills:
Proven experience as an AM or comparable sales role in information services or SaaS (Aviation Sector experience would be an advantage)
Proven track record in delivering 50% plus growth from highly complex accounts
Strong and consistent performance at meeting or exceeding sales objectives or quotas
Experience working for a ground handling company is a plus
Familiarity with, or willingness to learn Salesforce.com and embedded sales enablement solutions
Proven ability to learn quickly about products and services and describe/explain them to prospects
Highly self motivated and has strong communication and interpersonal skills
High ethical standards and customer focus
Cool tempered and able to handle prospect rejection
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- Location:
- London
- Job Type:
- FullTime
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