Regional Sales Manager

Competitive Basic salary + OTE Uncapped + Company Car

Full UK Driving License Required

PURPOSE OF ROLE:

The Regional Sales Manager (RSM) is central to OrderYOYO’s success, growth and development in the region in question, and operates as a local business unit owner. Everything that goes on in a region in relevant for the RSM and success comes for:

• Managing own team and their performance. Field-based team of 8-10 Business Development Managers.
• Managing relationships with other internal stakeholders, to ensure alignment and focus across all commercial functions.

Key metrics for the RSM:

• Acquisition: grow number of partnering restaurants
• Activation: increase success of partnering restaurants by growing their revenue and profitability
• Engagement: build retention and loyalty, through partnership approach and excellent account management
• Talent Development: coach, develop and manage a team of Business Development Managers whilst continuing to support with BDM duties

Other objectives for the RSM:

Together with other both national and international RSMs, the RSM is expected to:

• Report and forecast commercial performance
• Identify and action blind spots
• Develop new initiatives and solutions
• Implementation and launch new services and products

KEY ACCOUNTABILITIES:

Regional Responsibilities-

• Analyse opportunities and challenges in own region
• Restaurant acquisition
• New restaurants onboarded and becoming successful
• Existing restaurants growing in revenue and profitability
• Penetration and effectiveness of marketing activities in region
• Operational excellence in region
• Liaise with organisation to optimise regional performance
• Continue to look after the Key Accounts in your region

Managing members of the Business Development team-

• Managing allocated team members (8-10) on a day-to-day basis
• Being present to support and offer any guidance to the team when needed
• Conducting regular catch ups with your team
• Managing 1 to 1s and playing a key part in helping them to achieve their development goals
• Developing team strengths and improving any weaknesses
• Assisting with recruitment and induction of new team members
• Organise and promote team initiatives and bring new ideas to the table
• Handling any disciplinary procedures and resolve potential conflicts
• Assist in upskilling all agents in extra tasks and responsibilities
• Support with the training and development of new recruits

General:

• Identify and suggest areas of improvement
• Work as part of a team, supporting colleagues and promoting a positive work environment & team spirit.

CORE PERFROMANCE INDICATORS:

• Restaurant Acquisition – growing actual number of partnering restaurants
• Restaurant Activation – enabling partnering restaurants to become a commercial success online
• Restaurant Profitability – ensuring partnering restaurants improve profitability

REQUIRED SKILLS:

• Passion - Adaptable with a can-do attitude - positive, proactive, and energised by working in a fast-paced environment characterised by constant change.
• Action - Leads by example/Initiating ACTION
• Compassion - Able to empathize and provide support wherever needed.
• One Team - Advanced communication skills (written and verbal) – Ability to build rapport with your team, maintain calm during pressurized situations, and share information in a clear and logical manner.
• Ability to tailor approach to meet the individual needs of the team.
• Displays honesty and integrity.
• Be comfortable following established processes, using templates, and problem-solving issues to work through your onboarding checklist.