Sales Administrator, Waltham Abbey

Sales Administrator

8 Days Old

Contract : Permanent, Full-time (Monday to Friday) Location : Matrix Diagnostics, Waltham Abbey, EN9 3BZ Salary : £25,000 per annum

As a Product Sales Administrator, you will be responsible for coordinating and processing product orders for our clients, ensuring a seamless and efficient experience from initial enquiry through to final delivery. You will play a vital role in supporting our Sales and Account Management teams, acting as the key liaison between customers, internal departments, and our operational teams to help deliver a high-quality, reliable service. You will draw on your strong organisational skills and customer service experience to manage inbound orders, maintain accurate records, and respond to product and delivery enquiries with clarity and confidence. Working closely with our Goods Out team, you’ll issue packing and dispatch documentation, keep customers updated on product availability and lead times, and ensure orders are prepared and invoiced correctly. By building an in-depth understanding of our products and how they’re used, you will also help customers structure efficient orders that meet their needs, offering guidance on quantities, combinations and delivery timelines. Through every interaction, you’ll reflect our commitment to customer care, accuracy, and professionalism.

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Location:: Waltham Abbey
Job Type:: FullTime
Category:: Admin, Office, Secretarial & PA

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