Sales Administrator

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Job Description

Sales Admin - Luxury Retirement Community

£35k Basic plus 10-12k bonus

Location: Kensington


Are you passionate about delivering exceptional customer experiences?

Join our team as a Sales Administrator and become an integral part of a high-performing Sales function in a prestigious luxury retirement community setting. This is an exciting opportunity for a motivated and detail-oriented individual who thrives in a fast-paced, people-focused environment.

About the Role

As a Sales Administrator, you will play a key role in creating a warm, welcoming, and professional environment for prospects, residents, and visitors. You’ll support the Sales team with essential administrative functions while helping to deliver unforgettable first impressions and seamless sales experiences.

Key Responsibilities

  • Ensure the sales office, information suite, and show flats are always “show ready”.
  • Provide hospitality to all visitors including preparing refreshments and offering concierge-level service.
  • Support the Sales and Events Teams during prospect visits and events—arranging taxis, setup, breakdown, and anticipating team and guest needs.
  • Manage back-office administration: ordering supplies, managing expenses, and maintaining digital records.
  • Support lead follow-up by coordinating thoughtful follow-up gifts and reconnecting with lost leads.

What We’re Looking For

  • A strong customer-centric approach with the ability to engage confidently with high-profile clients.
  • Professional, organised and efficient, with the ability to multitask and prioritise workload under pressure.
  • Exceptional communication skills—both written and verbal.
  • High emotional intelligence, creativity, and a proactive mindset.
  • Experience handling confidential matters with discretion and integrity.
  • Skilled in Microsoft Office (Word, Excel, PowerPoint).
  • A high standard of personal presentation and strong sense of responsibility.

What Success Looks Like

  • Visitors leave with an exceptional impression of our luxury assisted living community.
  • Sales and events run smoothly with meticulous attention to detail.
  • Administrative systems are organised and efficient.
  • Follow-up efforts are timely, thoughtful, and effective.

Apply
Location:
City Of London
Category:
Business

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