We are looking for a Sales Manager for an industry leading, independent company offering a diverse range of products and services such as Waste Management, Plant and Tool Hire, Demolition Contracting and Agricultural Services. Head sales initiatives to support Sales Reps & office staff in achieving / exceeding targets/ growth. Drive and shape development and understand opportunities and threats to grow the business. • Develop and analyse sales reports presenting findings to Head of Sales. • Establish account relationships and develop an account management strategy to ensure this customer base is supported and maintained. • Build strong relationships with customers to ensure repeat business. • Attend regular Waste Services meetings to work in partnership with colleagues to create cost effective operational solutions to commercial offerings/ sales. • Monitor, focus and record figures on customer retention and reasons for cancellation. • Coach and develop the customer service team to maintain and exceed customer service levels. • Direct interface with clients to assist with the resolution of customer concerns. • Resolves issues with contracts and commercial operations. • Coaches employees on best practices for managing contract issues and handling daily issues and tasks. • Assesses risks and makes recommendations based on a thorou...