Sales Operations Manager

London or Bristol - Hybrid

Company

Akkodis is a global leader in engineering, technology, and R&D, harnessing the power of connected data to drive digital transformation and innovation for a smarter, more sustainable future. As part of the Adecco Group, Akkodis is over 50,000 engineers and digital specialists across 30 countries in North America, EMEA, and APAC. Our teams bring extensive cross-sector knowledge in critical technology areas such as mobility, software services, robotics, simulations, cybersecurity, AI, and data analytics, enabling clients to tackle complex challenges in today’s rapidly evolving markets.

With a comprehensive solution portfolio across four service lines—Consulting, Solutions, Talents, and Academy—Akkodis supports clients from concept through to full-scale deployment and optimisation. Our diverse offerings help organisations rethink product development, accelerate productivity, reduce time-to-market, and prepare for the future. At Akkodis, you’ll join a dynamic environment that values continuous learning and global collaboration, where you can make a meaningful impact through innovative projects that shape the future of technology.

Scope

The Sales Operations Manager plays a critical role in supporting the sales organisation by driving operational efficiency, enhancing visibility of sales performance, and enabling data-driven decision-making. This role is focused on internal sales operations management, supporting the full sales lifecycle from pipeline qualification to deal closure. The position is not client-facing but requires strong collaboration with internal stakeholders across sales, finance, bids, and senior management.

Role

The Sales Operations Manager will be responsible for managing sales processes, governance, and reporting. This includes monitoring bid qualification (GO/NO-GO, BID/NO-BID), pipeline analysis, margin and deal positioning, as well as producing dashboards and forward-looking reporting. The role ensures alignment between UK Sales and the UK SLT with occasional interaction with our international teams, providing insights on Book-to-Bill, monthly/quarterly forecasting, and sales performance tracking.

Responsibilities

• Manage, monitor and anticipate sales pipeline trends across all stages including unqualified through PWin procedures.
• Monitoring bid governance processes including GO/NO-GO and BID/NO-BID decisions to determine correct pipe positioning.
• Develop, maintain, and enhance dashboards and reporting tools (e.g., Salesforce and Power BI) to track sales performance and pipeline health.
• Monitor documentation and process compliance across bids and sales operations to ensure correct opportunity positioning.
• Provide forward-looking insights into deals, driving pipeline progression and closure.
• Support sales leadership with Book-to-Bill ratio tracking and monthly/quarterly performance reviews.
• Feed into international reporting requirements to ensure consistency across regions.
• Produce statistics and management reports to inform business decision-making.
• Act as the central point for sales operations processes, ensuring accuracy, compliance, and clear communication across stakeholders.

Required Experience

• Proven experience in Sales Operations, PMO, or similar functions within a sales or business operations environment.
• Strong background in working within a Sales orientated environment, driving best practices and anticipating forecasting accuracy.
• Experience with pipeline management tools and reporting dashboards (Salesforce and Power BI preferred).
• Demonstrated ability to manage sales documentation, governance, and compliance processes.
• Track record of enabling sales teams with insights and operational support.

Required Skills

• Strong analytical and statistical skills with the ability to interpret complex data into actionable insights.
• Advanced Salesforce and Power BI and dashboard management capabilities.
• Solid understanding of sales processes, bid governance, and deal qualification frameworks.
• Excellent organisational and documentation management skills.
• Clear and confident communication skills with the ability to engage stakeholders at all levels.
• Strong attention to detail and ability to prioritise in a fast-paced environment.

Required Education

• Degree in Business, Finance, or a related discipline (or equivalent professional experience).