Join Our Client's Team as a Sales Support Specialist!

Are you an enthusiastic and motivated individual with a passion for sales and customer service? Our client, a dynamic organisation based in Reading, is seeking a Sales Support Specialist to join their vibrant team on a permanent basis. If you thrive in a fast-paced environment and love building relationships, this could be the perfect opportunity for you!

What You'll Do:

As a Sales Support Specialist, you'll be the backbone of the sales team, working closely with customers and internal teams to drive success. Your responsibilities will include:

Sales Support & Lead Management: - Respond to inbound sales inquiries via phone, email, or CRM systems.

- Maintain exceptional support for existing customers.

- Qualify leads and convert them into valuable sales opportunities.

- Follow up on marketing campaigns and nurture cold/warm leads.

- Keep our CRM updated with customer interactions and sales activities.

- Propose product solutions through direct calls, video meetings, or in-person discussions.

Customer Relationship Management: - Build and nurture lasting relationships with our valued customers.

- Handle customer queries, provide product information, and resolve any issues.

- Ensure high levels of customer satisfaction to encourage repeat business.

Quotations & Order Processing: - Prepare and send tailored quotes based on customer requiremen...