Sales Team Leader

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Job Description

Our client, a well-established tour operator, is seeking a Sales Team Leader to oversee a team of sales experts as well as nurturing trade relationships and driving holiday sales. This is a full time role on a hybrid basis with a salary of £30,000 plus commission OTE approx £38,000.


Sales Team Leader responsibilities:


  • Lead and support the daily operations of the Sales Team
  • Coach and mentor team members to achieve targets and deliver outstanding service
  • Build and maintain strong relationships with travel agents and suppliers
  • Analyse sales data to identify trends and inform strategy
  • Act as first point of escalation for customer service issues
  • Sell holidays across our beach and ski programmes via phone, email, and web chat
  • Collaborate with commercial and flight teams to optimise occupancy and flight loads
  • Ensure every client receives an exceptional, on-brand experience
  • Support other departments as needed


Sales Team Leader skills required:


  • Proven experience supervising a sales team
  • Strong background in sales and customer service (phone and face-to-face)
  • Excellent communication, organisation, and time management skills
  • Motivated, resilient, and solution-focused
  • Proficient in Microsoft Office


Additional information:


  • Hybrid working in London office
  • Option to work from a resort in Summer
  • Regular company socials and events
  • Regular fam trips
  • Discounts on holidays for friends and family

Apply
Location:
City Of London
Job Type:
FullTime
Category:
Business

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