Senior Sales Consultant
New Yesterday
Description
The role
Customer Journey & Sales Execution
- Welcome and engage prospective purchasers with professionalism and warmth, providing a first-class brand experience.
- Qualify leads, understand individual buyer needs, and conduct tailored property presentations.
- Manage the full sales lifecycle from initial enquiry through to reservation, legal exchange, and completion.
- Maintain accurate CRM records, ensuring visibility across all client interactions and sales stages.
- Prepare reservation documentation and coordinate progression through to contract exchange.
- Proactively liaise with solicitors, financial advisors, and stakeholders to resolve issues and maintain momentum.
- Support daily and weekly reporting to Sales Managers, ensuring pipeline accuracy and sales performance insights.
- Adhere to all relevant compliance, regulatory and best practice standards.
- Foster strong cross-functional relationships with Customer Service, Legal, Construction, and Marketing teams to support a seamless purchaser journey.
- Support international sales teams with tailored materials and product knowledge.
- Contribute to marketing initiatives, events, and campaign feedback.
- Maintain a strong understanding of the development, local amenities, infrastructure updates and competitor landscape.
- Prepare valuation support materials to aid successful completions.
- Oversee the presentation of the Marketing Suite, Show Apartments, and sales materials to ensure consistent brand standards and readiness.
- Support Sales Management in daily team structure, training, and performance motivation.
- Mentor junior team members and contribute to an ambitious, high-performing culture.
- Actively build and nurture relationships with agents and referral partners to generate new leads.
Experience required
- Highly organised with the ability to prioritise effectively and meet deadlines under pressure.
- Exceptional verbal and written communication skills, with a clear, customer-focused approach.
- Sound understanding of residential sales legal frameworks.
- Proven expertise in qualifying buyers, managing objections, and securing sales.
- Proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint) with a strong eye for presentation and detail.
- Confident communicator, comfortable presenting both in-person and on camera.
- Skilled in drafting concise, accurate documentation and reports.
- Results-driven, self-motivated, and committed to team success.
- Passionate, creative, and solutions-oriented with integrity at the heart of decision-making.
- Approachable leader with strong coaching ability and a collaborative mindset.
- Calm under pressure, adaptable, and responsive to changing priorities.
- Leads by example, sharing knowledge generously and supporting team development.
- Influential communicator with a commitment to excellence and accountability.
- Experience in prime London residential sales.
- Strong market insight, with an analytical understanding of high-value competitor activity.
- Experienced in managing projects and presenting to senior stakeholders.
- Professional, client-centric approach with sound commercial judgement.
- Flexible to support business needs during evenings, weekends, and bank holidays as required.
- Actively engaged in the local community and committed to representing the Berkeley brand.
- Willing to take on wider responsibilities aligned with business objectives.
Why join us?
- 25 days annual leave, increasing with service to 33 days.
- Health and wellbeing benefits including Private Medical Insurance.
- Lifestyle benefits including access to an online discount platform.
- Berkeley Foundation volunteer day.
- Private pension plan.
- Group life assurance.
We specialise in long-term brownfield regeneration, focusing on challenging and complex sites that are beyond the scope of conventional homebuilders. We are highly collaborative, working with councils and communities to create a shared vision and to unlock a mix of social, environmental, economic and commercial value that benefits all of our stakeholders.
- Location:
- Wembley
- Job Type:
- FullTime
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