Strategic Sales Lead - BPO/BPS (Business Process Services)

Join a global leader in IT services and business consulting, known for delivering innovative solutions and driving transformative outcomes for some of the world’s largest and most respected brands. This organisation has a long-standing presence in the UK, where it continues to invest heavily in Business Process Services (BPS) to help clients optimise operations, reduce costs, and enhance customer experiences.

Recognised among the top 3 BPS providers in the UK market, the firm is committed to fostering a diverse and inclusive workplace, offering exceptional training resources, career development programmes, and access to a global talent network. It’s a place where your skills and ideas can directly impact major organisations across multiple industries.

*** PLEASE DO NOT APPLY UNLESS YOU ARE A BPO/BPS PROFESSIONAL WITH EXPERIENCE WORKING IN A GSI OR CONSULTING ORGANISATION ***

About the Role

As a Sales Enablement Lead, you will be at the forefront of the company’s BPS growth strategy, playing a critical role in new logo acquisition and strategic expansion of services across existing accounts. Aligned to either the CMI (Communications, Media & Information Services) or BFSI (Banking & Financial Services) verticals, you will identify key business opportunities, engage senior stakeholders, and lead the solutioning and bid process in collaboration with internal teams across the UK, Europe, and India.

This is a high-impact, senior sales role that combines strategic thinking with hands-on execution. You’ll be expected to lead conversations with CXOs, respond to complex RFPs, and design tailored BPS offerings that solve real-world business challenges in finance, HR, supply chain, and customer experience.

Key Responsibilities

• Define and execute the BPS go-to-market strategy for your assigned sector (CMI or BFSI)
• Drive the full sales lifecycle from opportunity identification to contract closure
• Respond to formal RFPs and design strategic BPS solutions that resonate with client challenges
• Collaborate with internal Client Partners to expand BPS/BPO presence in existing accounts
• Build and maintain senior stakeholder relationships, including CXO-level contacts
• Maintain sales pipelines using the company CRM and reporting tools
• Leverage global delivery teams to build competitive, scalable, and differentiated solutions
• Represent the organisation in sector-specific business development activities

Key Skills & Experience

• Minimum 12+ years’ experience in Business Process Services (BPS/BPO) sales-related roles
• Proven ability to win and grow BPS/BPO deals across finance, HR, supply chain, or customer experience
• Strong track record in strategic solution selling and RFP response
• Experience working in large IT Services or BPS/BPO organisations
• Experience working in hybrid, multi-country delivery models
• Excellent stakeholder engagement and relationship-building skills at senior level
• Consultative approach with strong commercial awareness
• Knowledge of analytics platforms and enterprise BPS tooling (desirable)
• Degree qualified (preferred)

*** PLEASE DO NOT APPLY UNLESS YOU ARE A BPO/BPS PROFESSIONAL WITH EXPERIENCE WORKING IN A GSI OR CONSULTING ORGANISATION ***

Sector Focus

• CMI: Communications, Media & Information Services
• BFSI: Banking & Financial Services

Why Apply?

• Join a top-tier BPS provider with major UK client partnerships
• Take ownership of a strategic role driving growth across major industries
• Access to global delivery capabilities and a supportive, high-performing team
• Flexible, hybrid working from central London HQ
• Inclusive and diverse workplace with strong well-being and employee engagement culture

Location: London

Working Model: Hybrid

Salary: £100,000 – £120,000 + Bonus + Benefits

Apply now or share your CV and take your BPS sales career to the next level with an industry leader!

*** PLEASE DO NOT APPLY UNLESS YOU ARE A BPO/BPS PROFESSIONAL WITH EXPERIENCE WORKING IN A GSI OR CONSULTING ORGANISATION ***